Term-Conditions

TERM OF USE OF THE PLATFORM  

Updated: 01/Feb/2022

This electronic record is created by a computer system and does not require any physical or digital signature. This document is an electronic record with reference to the Information Technology Act, 2000 and the rules made thereunder. This Agreement (the “Agreement”) contains the terms and conditions (“Terms of Service” or “Terms of Use”) that will apply to a natural or legal person and whoever is using the Platform(Website/Application) to purchase the products listed on the Platform is. These terms and conditions will apply to everyone, whether he has created an account on our platform or who is using our platform without creating an account.

These Terms of Service (“Terms of  Use”, “Terms of Service”) govern your use of our website located at www.jubleelens.com (together or individually “Service”) operated by Jubleelens.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

You agree that you are willing to purchase products on or through the Platform and you will abide by all the terms and conditions of this agreement and all other policies, terms of use, as issued by the Firm from time to time. Can be done, to control the conduct of buyers on the platform and the use of the platform. If you do not agree to the terms, you cannot use this platform, but please let us know by emailing at support@jubleelens.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use our Products and Service.

  1. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@jubleelens.com.

  1. Purchases

The submission of your personal information such as registration details, transaction details and debit / credit card information, etc. is subject to our privacy policy and is updated from time to time at https://jubleelens.comprivacy-policy/.. The collection, verification, audit and maintenance of accurate and updated buyer information is an ongoing process and the Firm reserves the right, at any time, to take necessary steps to ensure compliance with all relevant [and regulatory-issued KYC guidelines .]

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

We reserve the right to modify or discontinue the Platform at any time, without prior notice, but we have no obligation to update any information on the Platform. You agree that it is your responsibility to monitor changes to our platform. We will not be liable to you or to any third-party for any modification, price change, suspension or closure of the platform or any direct or indirect damages that may arise to you pursuant to such change or modification. 

We also have the right obligation to limit the sale of products to any person, geographic area or jurisdiction. We can exercise this right on a case-by-case basis. All details of product pricing are subject to change at any time without notice at our discretion.

We reserve the right to discontinue any product at any time. Any offer for any product made on this platform is void where prohibited. We do not warrant that the quality of any product, information, or other material purchased or received by you will meet your expectations, or that any defects in the products will be corrected.

  • Exchange Policy

A prescription power Eyeglass value such as a single power, a bi-focal power, or a progressive power Eyeglass value cannot be returned. Any customer who finds any issue with our Prescription power eyeglass can submit a complaint for an exchange. It will be exchanged with a similar model and lens.

  • Offer and Promotion
General Terms applicable to all promotions
    • Target offer or coupon cannot be combined with any other Offers.
    • In case of Returns / Refunds – for purchases where free gifts or items that have not be charged – were a part of the Order.
    • All items including the free gifts / items that not have been charged need to be returned in order to claim the refund / get credit voucher for the entire amount paid. In case the free gift or items that have not been charged are not returned – a full refund / credit voucher for full value shall not be issued.
  • There may be a pro-rated deduction of the value of the free gift or item not charged to calculate the credit voucher in case the free gift / Item not charged have not been return. 
  • Prescription power eyeglasses cannot be covered under return policy.
  1. Refunds

We issue refunds for Contracts within 14 days of the original purchase of the Contract. To request a return or exchange, please contact our customer service at +918055308013 or mail us at support@jubleelens.com and we will contact you.

Price tags and any other identification tags, invoices and original packing must be retained and sent back. The product should not be used or contain any dirt or scratches or tears or briefs. It should not be rendered immaculate. Ensure that the return package is properly sealed and shipped to the Firm as any damage in transit will be your responsibility, and this policy will not apply. You need to specify your order number, date of order and date of receipt. The Firm has a dedicated team to return the returned products. Will investigate and decide whether your request will be final to accept or reject. If your request is accepted by our team, we will refund you up to Rs 50 towards shipping cost or provide you with a voucher. 

As stated, you can either get a cash refund or exchange for a voucher. If this is not applicable, you can exchange the purchase product for a different product of the same price or higher value. No difference will be given in case of exchange for a product of lesser value. The option will be communicated to you either through the e-mail provided by us or through the contact number you have informed us. The Firm is not responsible for any incorrect or incorrect contact details.

You will have a period of 7 (seven) days to confirm your decision. In such a situation we do not receive any communication from you, then your opportunity to get a refund, return or exchange will be lost.

Refunds are processed within 10 (ten) working days in the same transaction account.

Note: Prescription power eyeglasses cannot be covered under refund policy.

  1. Content

Content found on or through this Service are the property of  Jubleelens firm or used with permission. You may not distribute, modify, transmit, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

PERSONAL INFORMATION AND PRIVACY POLICY

  1. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

0.1. In any way that violates any applicable national or international law or regulation.

0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

0.4. To impersonate or attempt to impersonate Firm, a Firm employee, another user, or any other person or entity.

0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Firm or users of Service or expose them to liability.

Additionally, you agree not to:

0.1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.

0.2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

0.3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.

0.4. Use any device, software, or routine that interferes with the proper working of Service.

0.5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

0.6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.

0.7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.

0.8. Take any action that may damage or falsify Firm rating.

0.9. Otherwise attempt to interfere with the proper working of Service.

  1. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • No Use By Under 13

Service is intended only for access and use by individuals at least eighteen (13) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (13) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (13) years old, you are prohibited from both the access and usage of Service.

  • Accounts & SECURITY 

Information you give us: When you create an account with us, you guarantee that you are above the age of 13, and that the information you provide us is accurate, complete, and current at all times. We get any information which you enter on our website or give to us in some other way. However, we do not store any personal sensitive information on our servers. They stay with you on your system. You can add or update certain information. When you update information, we usually keep a copy of the prior version for our records. Whenever you interact with us we receive and store some type of information. Our server logs your activities for various diagnostic and analytical purposes. However, other than the IP address of your machine where you are receiving the service, there is no other personal information kept by the Firm in the log.To help us make emails more useful, we may request to receive a confirmation when You open e-mail from Your end if Your computer supports such capabilities.

We release accounts and other personal information when we believe the release is appropriate to follow the law; Enforce or enforce our terms and conditions and other agreements; Or protect the rights, property, or safety of the Firm, our users, or others. This includes information exchange with other companies and organizations for fraud protection and other similar matters.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

  1. Intellectual Property

The service and its original content, features and functionality are and will remain the exclusive property of Jubleelens Firm and its licensors. The service is protected by copyright, trademark and other laws in India. Our trademark may not be used in relation to any product or service without the prior written consent of Jubleelens Firm.

Each time you upload content, you grant the Firm a worldwide non-exclusive, transferable, royalty-free license to use any such content, such as distribution, storage, hosting, sub-license, reproduction , Communication, creation of derivative works, and modification of such material. You acknowledge that such license shall not terminate in connection with your deletion or removal of the content or other uploaded content in respect of which it is granted;And the platform will continue to be used by the Firm.

  1. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@jubleelens.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under Under the Copyright Act of India, copyright protection Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright. Firm shall not be held liable for any claims relating to infringement of any intellectual property rights in relation to the Platform and/or the Contents.

  1. Error Reporting and Feedback

You may provide us either directly at support@jubleelens.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Firm may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Firm is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Firm and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

  • General

YOU ACKNOWLEDGE AND AGREE THAT FIRM SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

  1. 15Disclaimer Of Warranty

THESE SERVICES ARE PROVIDED BY FIRM ON AN “AS IS” AND “AS AVAILABLE” BASIS. FIRM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER FIRM NOR ANY PERSON ASSOCIATED WITH FIRM MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER FIRM NOR ANYONE ASSOCIATED WITH FIRM REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

FIRM HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

  1. Limitation Of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF FIRM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF FIRM, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

  1. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. That the Firm reserves the right to delete all information of the purchaser and related account data stored on the Firm’s servers, including the purchaser’s account, that the Firm will not be liable to claim through the purchaser by the purchaser or any third party Or independently to terminate access to related account data, including platform or buyer accounts;To provide the Firm with all records, data, documents in its possession; To return all assets, materials and software related to the Firm; And the Firm will cut off any and all platforms for the buyer and buyer account.

  1. Governing Law/Jurisdiction

The terms here shall be governed and construed in accordance with the laws of India without giving effect to any conflict of principle or law. The courts of Mehkar, Maharashtra shall have exclusive jurisdiction over any dispute arising out of the use of the platform.

  1. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

The Firm shall have the right to present / transfer the same to any third party including its holding Firm, subsidiaries, affiliates, affiliates and group companies without the buyer’s consent.

  1. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

  1. Waiver And Severability

No waiver by Firm of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Firm to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

Our failure to enforce or enforce any right or provision of these Terms of Platform shall not constitute a waiver of such right or provision. These Terms, the Privacy Policy and any other policies or operating rules posted by us on this platform and the entire agreement and understanding as amended from time to time govern and govern your use of the Platform. ,Communications and proposals, whether oral or written, support you and us (including, but not limited to any prior version of the Terms), any prior or contemporaneous agreements. Any ambiguity in the interpretation of these terms shall not be construed against the drafting party.

  • Complaints/Grievances

The Firm is committed to investigating the cause of non-performance with all parties involved. A redressal mechanism has been set up for complaints with escalation metrics. In case of any complaint, you can contact the officer at support@jubleelens.com or call us at +918055308013 or email support@jubleelens.com.

Notwithstanding the provisions herein, the buyer shall not be eligible for liquidated damages, damages or any cost or termination against the Firm for default, and to the extent that performance delays or other failure to perform its obligations in the event. If a Force Major situation arises, the buyer should inform the firm about such conditions and cause as soon as possible.

  • Acknowledgement

By proceeding further, you confirm that you have read and have agreed to be bound by any additional guidelines or rules applicable to a particular product or platform (the “Additional Documents”), which are referred to as one of Will be considered part. Conditions. In the event of any conflict between the terms of this agreement and any additional additional documents, additional documents shall prevail. If any of this agreement or additional documents are not acceptable to you, please do not use the platform.

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

  1. Contact Us

Please send your feedback, comments, requests for technical support by email: support@jubleelens.com.